Stainless steel kitchenware purchased at a high price rusts after being used in February
The stainless steel kitchenware set that was bought at a high price of 15,000 yuan was rusty after only two months, which made Mr. Zhou in charge of the staff canteen helpless. Facts: Recently, the 12315 service desk of the Municipal Administration for Industry and Commerce received a complaint from a resident of the county, Mr. Zhou, that he was preparing for the company’s staff canteen. In early February this year, he ordered stainless steel frying stoves, shelves, gas racks, and bowls in a kitchenware store. 14 pieces (sets) of kitchen utensils such as carts and workbenches, with a total price of 15,000 yuan. The canteen started to use in May. Unexpectedly, after only 2 months of use, most of these stainless steel kitchen utensils were rusted. The rust was finally removed, but within two days it started to rust again, affecting the company’s employees. Eat a normal diet. Mr. Zhou immediately found the theory of the merchant, but the merchant never gave a positive reply, so Mr. Zhou came to the industrial and commercial department to complain. Result: After receiving the complaint, the industrial and commercial personnel immediately conducted investigations and evidence collection and verified the situation. After investigation, the main reason for the rusting of the kitchenware was the quality of the kitchenware itself. However, considering that the kitchenware store purchased directly from the Nanping factory, it did not know the quality of the product beforehand, and did not deliberately deceive consumers. According to the relevant provisions of the Consumer Rights Protection Law, although the merchant did not deliberately deceive consumers, the product does have serious quality problems, and the merchant needs to bear certain responsibilities. After negotiation, the merchant will compensate Mr. Zhou with a one-time compensation of 7,000 yuan.
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