What to do if Stainless steel cookware is damaged during shipping?

Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until Chaoan Evergreen Art Craft Co.,Ltd. arranges third-parties to inspect of the goods, issue a report, and make a written certificate. At the same time, prepare the documents to claim. The original bill of lading, unloading document, cargo damage test report, proof claims, and other documents can prove the cause of the cargo accident, the degree of loss, etc. Once the cause of damage is confirmed, you have your right to claim for compensation. We, as a seller, do our best to pack every product as firmly and stably as possible.

Chaoan Evergreenhas successfully established its own reputation in stainless steel cooking utensils sales. Chaoan Evergreen's stainless steel spoon series include multiple types. Chaoan Evergreen stainless steel basin price has been tested by third-party labs. It has been tested with regard to longitudinal & torsional stiffness, biomechanical comfort, pressure distribution, slip resistance, and thermal comfort. People said that the product is able to offer a warm and comfortable lighting effect which allows them to work or live a better life.

We manufacture products through economically-sound processes that minimize negative environmental impacts while conserving energy and natural resources.